The second-hand marketplace Shoppers Express Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its size classifications for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with other platforms.
It has advised users to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Size Classification Updates
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods following member complaints.
